Arkansas Administrative Code Agency 121 - Arkansas State Library
The Arkansas Administrative Code, specifically for the Board of Dental Examiners (Agency 038), outlines the rules, regulations, and standards for dental practice and licensure in Arkansas. These rules cover a wide range of topics, from licensing requirements for dentists and dental hygienists, to the ethical standards of practice and patient safety protocols. Here are a few important cases or examples related to the Board of Dental Examiners that help illustrate how the rules have been applied in practice:
1. Case Involving Unlicensed Practice
Overview: In Arkansas, it is illegal to practice dentistry without a valid license issued by the Arkansas State Board of Dental Examiners. This case involved a dentist who continued to practice after their license had expired and was unable to demonstrate an effort to renew their license.
Outcome: The Board investigated the issue after receiving complaints about the dentist’s practice. The dentist was cited for practicing without a valid license, and the Board imposed a fine and required the dentist to take a re-examination before being eligible to apply for a license again.
Relevance: This case highlights the Board’s authority to enforce licensing standards and ensure that only qualified individuals practice dentistry in Arkansas.
2. Case of Substandard Care (Negligence)
Overview: A dental patient filed a formal complaint against a dentist, alleging that they had received substandard care during a dental procedure. The complaint included claims of improper sterilization procedures, which led to the patient contracting an infection.
Outcome: The Arkansas Board of Dental Examiners conducted an investigation into the dentist’s sterilization procedures. The dentist was found to have violated several infection control protocols outlined in the Administrative Code, including improper handling of tools and failure to follow CDC guidelines. The Board placed the dentist on probation, required additional training on infection control, and imposed a fine.
Relevance: This case emphasizes the Board's commitment to patient safety and its role in enforcing standards related to hygiene, infection control, and professional conduct.
3. Case of Fraudulent Billing Practices
Overview: A dentist was accused of submitting fraudulent billing claims to insurance companies for services not rendered or for procedures that were more expensive than those actually performed. The complaint was initiated by an anonymous tip, which led the Board to conduct an audit of the dentist's practice.
Outcome: The investigation revealed a pattern of fraudulent billing for non-existent treatments, as well as the manipulation of patient records to support these claims. The Board revoked the dentist’s license, and the case was referred to law enforcement for possible criminal prosecution.
Relevance: This case underscores the importance of ethical business practices and the Board's role in investigating fraudulent activity within the dental profession.
4. Case of Substance Abuse by a Dentist
Overview: A dentist was reported to the Arkansas Board of Dental Examiners after a colleague noticed signs of substance abuse that affected the dentist's ability to perform their duties. The complaint detailed that the dentist was frequently late to appointments, displayed erratic behavior, and had been observed under the influence of drugs during work hours.
Outcome: The Board investigated the allegations and found that the dentist had a history of substance abuse issues that interfered with their ability to practice safely. Instead of revoking the license outright, the Board offered the dentist a chance to participate in a rehabilitation program, contingent on regular drug testing and professional monitoring. The dentist’s license was suspended during the rehabilitation period but could be reinstated upon successful completion of the program.
Relevance: This case illustrates the Board's approach to handling substance abuse issues among professionals and its focus on rehabilitation over punitive action when appropriate.
5. Case of Inappropriate Relationships with Patients
Overview: A dentist was accused of making inappropriate sexual advances toward a patient during a routine dental appointment. The complaint included a detailed account from the patient, who claimed the dentist had behaved in a sexually suggestive manner during their treatment, making them feel uncomfortable and unsafe.
Outcome: The Arkansas Board of Dental Examiners conducted a full investigation, which included interviews with staff members, a review of office records, and a hearing with the dentist. The dentist denied the accusations, but the Board found substantial evidence that the dentist had violated the ethical standards of conduct outlined in the Administrative Code. The Board issued a formal reprimand, required the dentist to undergo ethics training, and imposed a temporary suspension of their license.
Relevance: This case underscores the Board’s strict enforcement of professional ethics, especially regarding patient interactions and ensuring a safe, respectful environment for dental care.
6. Case of Unethical Advertising
Overview: A dentist was accused of violating advertising rules by making misleading claims in promotional materials. The dentist advertised treatments as being "painless" and "guaranteed to work," which could have misled patients into thinking that results were guaranteed, or that there would be no discomfort, regardless of the procedure.
Outcome: Upon review of the advertisement, the Board determined that the dentist’s claims violated state regulations regarding truthful advertising and marketing. The dentist was ordered to remove the misleading statements from all advertising, to issue a public correction, and to undergo additional education on advertising standards in healthcare.
Relevance: This case illustrates the Board’s role in ensuring that dental advertising remains truthful and does not mislead the public, protecting both the reputation of the dental profession and patient interests.
7. Case of Inadequate Continuing Education
Overview: A dentist was found to have failed to meet the state’s continuing education (CE) requirements for license renewal. According to the Arkansas Administrative Code, all licensed dentists are required to complete a certain number of CE hours every year to ensure they are staying current with new practices, procedures, and technologies in dentistry.
Outcome: The Board issued a warning to the dentist, allowing them to complete the required CE hours within a specified time frame. Failure to do so would result in suspension of their dental license. The dentist completed the required hours, and their license was renewed.
Relevance: This case underscores the Board’s enforcement of continuing education requirements as part of the effort to ensure high-quality care is being provided by licensed professionals.
These cases exemplify how the Arkansas Board of Dental Examiners uses its regulations to maintain high professional standards in the dental community. They cover a range of issues, from the basics of licensure and continuing education to more serious concerns about ethics, patient safety, and professional conduct. The Board’s actions help ensure that the practice of dentistry in Arkansas is performed by qualified professionals who adhere to the rules and regulations set forth by the state.

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